Refund policy

Refund Policy — Digital Products (Ebook)

Due to the nature of digital products, all sales of the ebook are final once the file has been downloaded or accessed.

Because ebooks are delivered instantly and cannot be "returned" once received, we are unable to offer refunds or exchanges based on change of mind, dissatisfaction with content, or failure to read the material.

Exceptions

We will issue a full refund or replacement in the following cases:

• You did not receive a working download link or access to the file within a reasonable time after purchase.
• The file is corrupted, incomplete, or otherwise unable to be opened.
• You were charged more than once for the same purchase (duplicate charge).

To request a refund under these exceptions, contact us at timsecomllc@gmail.com within 7 days of purchase, including your order number and a description of the issue.

Refund Processing

If approved, refunds will be issued to your original payment method within 10 business days. Processing times may vary depending on your bank or card issuer.

For any other questions, contact us at timsecomllc@gmail.com.